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We value your business and strive for great customer service!

We have a ton of information in our Help Center to instantly help you with lots of common questions and product decisions. If you cannot find what you are looking for there, please use our form below to contact us. Cheers!

You will need the following details:

  • The original invoice number
  • The product name and/or item number
  • The reason for the return or description of the issue

​If you are requesting a return, you will be given a Return Authorization (RA) number when you contact us. Please ship back to Brewmaster, and put the return authorization number on the outside of the box. The credit will be issued when we receive the shipment. Returns must have a RA number to receive a credit.

MoreFlavor! Policies

  • 60 day no hassle return policy.
    • If you are unsatisfied with any item for any reason you can return the product within 60 days and we will refund your purchase price on that item, excluding shipping charges. Please fill out our form and wait till we email you back.
  • 1 year warranty unless noted in the product.
    • ​We offer a 1 year warranty against manufacturing defects on almost all products. If an product has a different warranty it is noted in the product.   If you have a defective product, we apologize for the inconvenience. We want to get it fixed for you as quickly as possible!  Please fill out the form and we will get back to you asap.  You can also call our customer support team at 1.800.600.0033 if there is an emergency to speak with a customer service agent directly. We will either repair or replace your damaged product.